Privacy Policy

1. Introduction

Pricentrix ("we", "our", "us") provides a SaaS platform that helps businesses monitor competitor prices, map products, and analyze pricing data.

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

2.1 Account and User Data

When you create an account, we may collect:

• Name
• Email address
• Company name
• Login credentials
• Account configuration data

2.2 Product and Business Data

As part of using Pricentrix, you may provide:

• Your product catalog (names, prices, URLs, metadata)
• Competitor URLs and domains
• Product mappings and internal classifications

This data is processed to enable price comparison and reporting features.

2.3 Automatically Collected Data

We may automatically collect:

• IP address
• Browser and device information
• Usage logs (actions within the platform)
• Job execution logs (imports, scraping, matching)

2.4 Data from External Sources

When you use scraping or URL import features, we collect:

• Publicly available product data from competitor websites
• Product pricing and metadata from submitted URLs

This data is collected only based on user-initiated actions.

3. How We Use Your Information

We use collected data to:

• Provide core platform functionality (catalog import, matching, reporting)
• Process jobs such as imports and scraping
• Generate pricing insights and reports
• Improve product features and performance
• Ensure platform security and prevent abuse
• Provide customer support

4. Data Ownership

• You retain full ownership of your own product and business data.
• Pricentrix does not claim ownership over your uploaded or generated data.
• We act as a data processor on your behalf.

5. Data Sharing

We do not sell your data.

We may share data only in these cases:

• With service providers (hosting, analytics, infrastructure)
• When required by law or legal process
• To protect rights, security, or prevent fraud

6. Multi-Tenant Data Isolation

Pricentrix operates as a multi-tenant system:

• Each account's data is logically isolated
• We implement safeguards to prevent cross-account access
• Internal systems enforce account-level data separation

7. Data Retention

We retain your data:

• While your account is active
• As needed to provide services
• As required for legal or compliance purposes

You may request deletion of your data at any time.

8. Security

We implement reasonable technical and organizational measures, including:

• Authentication and session controls
• API access restrictions
• Rate limiting and monitoring
• Infrastructure-level protections

However, no system is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may:

• Access your data
• Request correction or deletion
• Object to processing
• Request data portability

To exercise your rights, contact: soporte@pricentrix.com

10. Cookies and Tracking

We use cookies for:

• Authentication sessions
• Platform functionality
• Analytics and performance monitoring

We use cookie-script.com for cookie consent management and privacy regulation compliance.

You can control cookies via browser settings or through the consent banner.

11. Third-Party Services

Pricentrix relies on the following third-party providers to operate the platform:

• Amazon Web Services (AWS) — EC2 and S3 in the us-west-2 region (Oregon, USA) for compute and storage infrastructure.
• Vercel — Deployment and delivery of the public website (pricentrix.com).
• cookie-script.com — Cookie consent management and privacy regulation compliance.

Each provider processes data under their own privacy policies. We recommend reviewing them if you have questions about how these services handle your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

13. Contact

For privacy-related questions: